Privacy Policy

Lost&Found Wellness
Privacy Policy
Last updated: 11 March 2026

Lost&Found Wellness is committed to respecting your privacy and handling personal information responsibly. This page explains how information is collected, used, and protected.

1. Who We Are

Lost&Found Wellness is the trading name of Laura Molson, a sole trader operating in Ireland.

Throughout this Privacy Policy, “Lost&Found Wellness”, “we”, “our”, or “us” refers to Laura Molson trading as Lost&Found Wellness.

Contact email for privacy matters:
hello@lostandfoundwellness.com

Location: Ireland

2. Our Approach to Privacy

Your privacy matters to us. We only collect information that is genuinely needed to run classes, communicate with participants, and provide safe and supportive wellbeing services.

We do not sell or trade personal information.

We take reasonable steps to protect the information you share with us.

3. The Information We May Collect

Depending on how you interact with Lost&Found Wellness, we may collect:

• Basic contact information
• Name
• Email address
• Phone number
• Health or wellbeing information (shared voluntarily)
• Injuries or physical limitations
• Pregnancy
• Medical conditions relevant to participation
• Accessibility needs
• Emergency contact information
• Booking and payment information
• Transaction details relating to class or course payments
• Billing information where required
• Communications
• Messages sent via email, Instagram, Facebook, WhatsApp, phone or other direct contact channels

4. Health Information

Information about injuries, health conditions, pregnancy or accessibility needs is considered sensitive personal data under GDPR.

This information is only used to:

• support safe participation in classes
• help the teacher understand relevant needs during practice
• Participants may choose how much information they wish to disclose.
• Where paper health forms are used, they will be digitised and securely stored. Original paper copies will be destroyed or shredded.

5. How We Use Personal Information

We use personal information only where it is necessary to provide our services and communicate with participants.

This may include:

• managing class, workshop, or course bookings
• supporting safe participation in yoga or meditation sessions where relevant health information has been shared
• communicating about upcoming sessions, schedule changes, or important information relating to your booking
• processing payments for services
• improving classes and services offered by Lost&Found Wellness
• sending newsletters, updates, courses, and events where you have chosen to join the mailing list

If you contact Lost&Found Wellness through email, phone, or messaging platforms such as Instagram, Facebook, or WhatsApp, the information you provide will be used only to respond to your inquiry and communicate with you about the services you have asked about.

Messages sent through social media or messaging platforms are also subject to the privacy policies of those platforms.

Where you have opted in to receive marketing emails, your email address will be used to send occasional updates about classes, workshops, courses, events, and other offerings. You may unsubscribe from these communications at any time.

In the future, Lost&Found Wellness may introduce online booking or scheduling systems to help manage class registrations. Where this occurs, these platforms may process limited personal information required to manage bookings and attendance. Any such services will be chosen with appropriate data protection safeguards in place.

6. Marketing Communications

If you join our mailing list, you may receive emails about classes, workshops, courses, events and updates.

Marketing emails are sent through Mailchimp.

You can unsubscribe at any time using the unsubscribe link included in emails.

7. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal data using the following lawful bases:

Consent
When you choose to share information with us or opt in to marketing communications.

Contract
When information is needed to manage bookings or provide services you have requested.

Legitimate interests
To operate and improve our wellbeing services and communicate with participants.

Legal obligations
Where we are required to retain certain information for tax or legal purposes.

8. Where Information Is Stored

Personal information may be stored in:

• secure Google Drive storage
• email accounts
• communication platforms such as WhatsApp or social media messaging
• Mailchimp mailing list services

Health forms may initially be collected on paper and then digitised for secure storage.

Access to stored data is restricted and protected using password-controlled systems where possible.

9. Third‑Party Services

Some services used by Lost&Found Wellness process data on our behalf. These may include:

• Mailchimp (email newsletters and mailing list management)
• Revolut or PayPal (payment processing)

These providers may process information outside the European Economic Area. They operate under recognised data protection safeguards.

10. Data Retention

We only keep personal information for as long as reasonably necessary to operate our services and meet legal obligations

Typical retention periods under Irish law include:

• Booking and financial records: up to 7 years for tax and legal purposes
• Health or participation information: duration of participation and up to 7 years afterwards where relevant
• Mailing list data: until you unsubscribe
• General enquiries: up to 12 months
• In some circumstances, information may be retained for longer where necessary to comply with legal obligations, resolve disputes, or support insurance or safety-related matters.

Paper forms are digitised and securely stored, and the original paper copies are securely destroyed.

When information is no longer required, it will be securely deleted or destroyed.

11. Children and Young People

Where participants under 18 attend classes or sessions, personal information will be provided and managed through a parent or guardian.

Communication regarding bookings or health information will take place directly with the responsible adult.

12. Photography and Video

Photos or video may occasionally be taken during classes or events for promotional purposes.

Images will only be used where clear consent has been given in advance.

Participants may withdraw consent at any time by contacting:
hello@lostandfoundwellness.com

If a participant under the age of 18 appears in any photograph or video, their consent alone is not considered valid. Consent will be obtained from a parent or legal guardian before any image is used.

Where consent is not provided, reasonable steps will be taken to ensure that the individual is not identifiable in any published material.

At times, the teacher may also record video or audio of themselves only for the purpose of reviewing and improving their teaching practice. These recordings will be positioned so that participants are not visible or identifiable, will not be shared publicly, and participants will be informed in advance when this is taking place.

13. Cookies and Website Data

The Lost&Found Wellness website may use cookies to support normal website functionality.

Cookies are small text files stored on your device that help websites work effectively.

At present, the website may collect basic analytics through WordPress to understand how visitors use the site. This information is anonymised and used only to improve the website experience.

You can disable cookies through your browser settings if you prefer.

14. Your Data Protection Rights

Under GDPR, you have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of your data where appropriate
• withdraw consent for marketing communications
• request restriction of processing in certain circumstances

Requests can be made by contacting:
hello@lostandfoundwellness.com

15. Changes to This Policy

This Privacy Policy is reviewed periodically to ensure it reflects current practices and legal requirements, and may be updated occasionally to reflect changes in services or legal requirements.

The most current version will always be available on the Lost&Found Wellness website.

Questions about this policy?

You are always welcome to contact:
hello@lostandfoundwellness.com